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Frequently Asked Questions
Frequently Asked Questions
Here you'll find answer to some of the most common questions.
18 articles in this collection
Written by
Don W.
What is proof of delivery?
P.O.D. isn't just a band name.
Written by
Don W.
Updated over a week ago
What is proof of receipt?
...and why is it better than proof of delivery?
Written by
Don W.
Updated over a week ago
Why would I scan my packages as an online shopper?
Written by
Don W.
Updated over a week ago
Scanning
How often can I scan?
Daily Scan Limits in effect
Written by
Don W.
Updated over a week ago
Can I use multiple accounts on one device?
Written by
Don W.
Updated over a week ago
My carrier isn’t on the list, what do I do?
Written by
Don W.
Updated over a week ago
How do I know if my carrier is supported?
Written by
Don W.
Updated over a week ago
Can everyone in my household scan as well?
Written by
Don W.
Updated over a week ago
Can I scan a package from a different address?
Written by
Don W.
Updated over a week ago
Can the same package be scanned by someone else?
Written by
Don W.
Updated over a week ago
Can I scan packages addressed to other people?
Written by
Don W.
Updated over a week ago
How do I start scanning my packages?
Written by
Don W.
Updated over a week ago
Can I use any device to scan packages?
Written by
Don W.
Updated over a week ago
Rewards
What type of barcodes can I scan?
Barcodes can be pretty confusing, so let's clear this up.
Written by
Don W.
Updated over a week ago
How do I know which of my scans have been paid out?
Written by
Don W.
Updated over a week ago
Why haven’t I received my PORT or XPORT yet?
Written by
Don W.
Updated over a week ago
Swapping and Redeeming
Why should I hold my PORT or XPORT?
Written by
Don W.
Updated over a week ago
How do I swap my PORT for Zilliqa?
Written by
Don W.
Updated over a week ago